Signup Options

Allow Signups
If set to Yes, customers will be able to create their own help desk accounts via the web interface or email.

checked="checked" <%endif%> />Yes checked="checked" <%endif%> />No

signup_allow

Restricted Email Addresses
Enter email addresses that users will not be able to use to signup. Enter restricted addresses one per line.

<%if signup_restricted_email%><%signup_restricted_email%><%endif%>

signup_restricted_email

Restricted Usernames
Enter usernames that users will not be able to use to signup. Enter restricted usernames one per line.

<%if signup_restricted_username%><%signup_restricted_username%><%endif%>

signup_restricted_username

Signup Email Validation
If enabled, users will be sent an e-mail containing a validation code when they sign up.

checked="checked" <%endif%> />Yes checked="checked" <%endif%> />No

signup_validate_email

Unique Emails Required

If this option is enabled, customers will not be able to register using an email address that is already being used by another customer.

signup_distinct_email

Regex Check
Enter a regex that will ensure that the usernames new users signup with are compatible with email. Note: If you are unfamiliar with regexes, do not alter this field.

signup_username_regex

Signup Notifications
Choose whether or not to notify the admin upon a new signup.

checked="checked" <%endif%> />Yes checked="checked" <%endif%> />No

signup_notify_admin

Default Customer Signup Permissions
Select which default permissions a customer will receive when signing up.

Default Submit Limit
Default number of calls that a customer can submit. Specify a number, or set to "unlimited".

   checked="checked" <%endif%> />Allow customers to see remaining call submissions.

default_submit_limit

Default Emergency Limit
Default number of emergencies that a customer can submit. Specify a number, or set to "unlimited".

   checked="checked" <%endif%> />Allow customers to see remaining emergency submissions.

default_emergency_limit