<%-- File : hd_include_row_record.html Description : Displays a single row on the help desk List All or search results page. --%> bgcolor="#E2E5E8"<%endif%>> <%if adm_delete_p and delete%> <%endif%> <%if adm_reopen_p and adm_modify_p%>modify2_<%language%>.gif"<%else%>view2_<%language%>.gif"<%endif%><%else%><%if adm_modify_p%>modify2_<%language%>.gif"<%else%>view2_<%language%>.gif"<%endif%><%endif%> alt="<%lang_tag('WORD_REF')%> <%help_id%>" border="0"> <%if help_emergency_flag%>The customer considers this to be an emergency<%endif%> <%if help_date%><%GT::Date::date_transform($help_datetime,'%yyyy%-%mm%-%dd%','%mmm% %d%')%><%endif%> <%if help_status eq 'Open'%><%lang_tag('HD_CLOSECALL')%> <%call%><%else%><%lang_tag('HD_CALLCLOSED',$call)%><%endif%> <%lang_tag('HD_VIEWINFO')%> <%if help_name%><%help_name%><%endif%> <%lang_tag('HD_PREVIOUS',$calls)%> <%if help_tech%> <%lang_tag('WORD_SERVICED')%> <%help_tech%><%else%>  <%endif%> <%if help_subject%><%help_subject%><%endif%> <%if help_attach%> <%help_attach%><%endif%>