<%-- File : hd_include_add.html Description : Displays the add call page (main content). --%> <%unless session_cookie_name_user%>
<%endif%>
<%if staff%> <%elseif cus_username%> <%else%> <%endif%> <%if show_website%> <%endif%> <%if show_website_ex_url%> <%endif%>

 

  <%lang_tag('WORD_ADD')%> <%lang_tag('WORD_A')%> <%lang_tag('WORD_NEW')%> <%Call%><%if default_submit_view and adm_submit_limit and adm_submit_limit ne 'unlimited'%>   (<%adm_submit_limit%> Help Desk submissions remaining)<%endif%>

<%lang_tag('WORD_PRIORITY')%>:   <%WonderDesk::HTML::generate_select('help_desk','help_priority')%>
<%if getcust%><%set normally = rec2('customers', 'cus_id', $getcust, 'cus_assignto')%><%endif%><%if normally%><%lang_tag('WORD_NORMALLY')%> <%endif%><%lang_tag('WORD_SERVICED')%>: 
 <%WonderDesk::HTML::generate_tech_select($normally)%> checked<%endif%>> <%lang_tag('HD_EMAILTHIS')%> <%lang_tag('WORD_TECHNICIAN')%>
<%lang_tag('WORD_NAME')%>:    <%if staff%> checked<%endif%>> <%lang_tag('HD_ALLOW')%> <%call%><%endif%>
<%lang_tag('WORD_EMAILADD')%>:   <%if staff%>  checked<%endif%><%unless hd_add_record_submit%>checked<%endif%>> <%lang_tag('HD_EMAILTHIS')%> <%lang_tag('WORD_CUSTOMER')%><%endif%>
<%lang_tag('WORD_WEB')%>:   http://
<%lang_tag('WORD_EXURL')%>: (<%lang_tag('WORD_IFAPP')%>)   http://
<%lang_tag('WORD_CATEGORY')%>:   
<%lang_tag('WORD_SUBCAT')%>:   
<%lang_tag('WORD_SUBJECT')%>:   
<%lang_tag('WORD_DESCRIPT')%>:   
<%lang_tag('WORD_ATTACH')%>:   
  <%lang_tag('WORD_EMERG')%>:  checked<%endif%><%if adm_emergency_limit eq '0'%> disabled<%endif%>>  <%lang_tag('HD_ISEMERG')%> <%if default_emergency_view and emerg_check%>   (<%emerg_check%> <%lang_tag('WORD_EMERG')%> <%lang_tag('HD_SUBMITREMAIN')%>)<%endif%>