<%lang_tag('WORD_PRIORITY')%>:
<%WonderDesk::HTML::generate_select('help_desk','help_priority')%>
<%if getcust%> <%set normally = rec2('customers', 'cus_id', $getcust, 'cus_assignto')%><%endif%><%if normally%><%lang_tag('WORD_NORMALLY')%> <%endif%><%lang_tag('WORD_SERVICED')%>:
<%lang_tag('WORD_NAME')%>:
<%if staff%> checked<%endif%>> <%lang_tag('HD_ALLOW')%> <%call%><%endif%>
<%lang_tag('WORD_EMAILADD')%>
:
<%if staff%>
checked<%endif%><%unless hd_add_record_submit%>checked<%endif%>>
<%lang_tag('HD_EMAILTHIS')%>
<%lang_tag('WORD_CUSTOMER')%> <%endif%>
<%lang_tag('WORD_CONTACT_NAME')%>
:
<%lang_tag('WORD_CONTACT')%>
:
<%lang_tag('WORD_CATEGORY')%>:
<%WonderDesk::HTML::generate_conf_options('help_category_list')%>
<%lang_tag('WORD_SUBCAT')%>:
<%lang_tag('WORD_SUBJECT')%>:
<%lang_tag('WORD_DESCRIPT')%>:
<%lang_tag('WORD_ATTACH')%>:
<%lang_tag('WORD_EMERG')%>:
checked<%endif%><%if adm_emergency_limit eq '0'%> disabled<%endif%>>
<%lang_tag('HD_ISEMERG')%> <%if default_emergency_view and emerg_check%> (<%emerg_check%> <%lang_tag('WORD_EMERG')%> <%lang_tag('HD_SUBMITREMAIN')%>) <%endif%>