Subject: <%help_subject%>
From: <%if site_title%>"<%site_title%>" <%endif%><<%email_gateway%>>
To: <%if help_name%>"<%help_name%>" <%endif%><<%cus_email%>>

<%if help_name%>Hi <%help_name%>,<%else%>Hi,<%endif%>
We're sorry, you must have a help desk account in order to submit a new help desk <%call%>
to our help desk. Please contact us via phone to have your account created.

If you have any problems, please contact the site administrator directly at:
<%email_admin%>

Thank you,
<%site_title%>