Subject: Re: <%if help_id%>[<%ref_prefix%> #<%help_id%>]<%endif%> <%help_subject%>
From: <%if site_title%>"<%site_title%>" <%endif%><<%if incoming_cat%><%incoming_cat%><%else%><%email_gateway%><%endif%>>
To: <%if help_name%>"<%help_name%>" <%endif%><<%help_email%>>

<%help_name%>,
Your help desk <%call%> has been completed. Reference Number: <%help_id%>

<%corr_response%>

Thanks for using the <%site_title%>.
Let us know if we can be of any further assistance.

This was in regard to:
><%help_subject%>

Thank you,
<%site_title%>
<%path_cgi_url%>