<%-- File : hd_include_row_record.html Description : Displays a single row on the help desk List All or search results page. --%> bgcolor="#E2E5E8"<%endif%>> <%if adm_delete_p and delete%> <%endif%> <%lang_tag('WORD_REF')%> <%help_id%> <%help_email%> <%if help_emergency_flag%>The customer considers this to be an emergency<%endif%> <%if show_website%><%if help_website%><%help_website%><%endif%><%endif%> <%if help_date%><%help_date%><%endif%> <%if help_status eq 'Open'%> <%lang_tag('HD_CLOSECALL')%> <%call%> <%else%> <%lang_tag('HD_CALLCLOSED',$call)%> <%endif%> <%if help_time%><%help_time%> <%endif%> <%lang_tag('HD_VIEWINFO')%> <%if help_name%><%help_name%><%endif%> <%lang_tag('HD_PREVIOUS',$calls)%> <%if help_tech%> <%lang_tag('WORD_SERVICED')%> <%help_tech%><%else%>  <%endif%> <%if help_category%><%help_category%><%endif%>:    <%if help_subject%><%help_subject%><%endif%> <%if help_attach%>  <%help_attach%><%endif%>